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Infrastructure Management Services

Prologix manages over ten data centers with 50,000 plus assets. The highlights of Prologix’s Infrastructure Management Services (IMS) include:
  • SOC (Service Operations Center) for Enterprise Customers
  • Unified Service Operations Platform or USOP - a next generation Managed Services platform
  • Workspace as a Service (WaaS) – Transforming desktops to workspaces on a private cloud
  • Enabling a secure transformation leveraging the cloud
  • Mobile Device Management (MDM) by Enabling BYOD
  • Modular Enterprise Managed Services (MEMS)
  • Partnership with best of breed technology providers
  • Multilingual Service Desk
Components of IMS are:
  • Data and System Management
    • High Availability
    • Disaster Recovery
    • Migration
  • Managed Web Services
  • Managed IT Services
    • Windows Centric Design and Deployment
    • Enterprise Network Design & Deployment
    • Unix/Linux Centric Design & Deployment
    • Business Continuity Services
    • Virtualization, Storage Design & Deployment
    • CMS Design & Deployment
  • Remote Infrastructure Management 
  • High Performance Computing.
Benefits of going for IMS with Prologix:
  1. Save up to $20,000 per person per annum
  2. Improved focus on core business
  3. Gain access to world-class capabilities
  4. Internal resources to work on projects and capital
  5. Access to skilled & certified resources
  6. Shared risk with SLA driven Managed Services model
  7. Transform 8 x 5 support to 24 x 7 x 365 support with natural time advantage
  8. Leverage partnerships with leading OEMs
  9. Ability to implement all enterprise class products
  10. Continuous improvement with Root Cause Analysis & trending for critical calls
Prologix will ensure smooth transition of the client to IMS stage through appropriate phases of planning, acquiring, transition and operation.

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Prologix Comserve JLT ( Head office )
Office# 1602 | Y Cluster | Swiss Tower
Jumeirah Lake Towers (JLT), Dubai, UAE | P.O Box: 71790
Call: +971 4 3832999
Fax: +971 4 3683039