Managed IT Infrastructure Solutions Dubai | Infrastructure Management Services

Prologix manages over ten data centers with 50,000 plus assets. The highlights of Prologix’s Infrastructure Management Services (IMS) include:

SOC (Service Operations Center) for Enterprise Customers
Unified Service Operations Platform or USOP - a next generation Managed Services platform
Workspace as a Service (WaaS) – Transforming desktops to workspaces on a private cloud
Enabling a secure transformation leveraging the cloud
Mobile Device Management (MDM) by Enabling BYOD
Modular Enterprise Managed Services (MEMS)
Partnership with best of breed technology providers
Multilingual Service Desk

Components of IMS are:

Data and System Management
- High Availability
- Disaster Recovery
- Migration
Managed Web Services
Managed IT Services
- Windows Centric Design and Deployment
- Enterprise Network Design & Deployment
- Unix/Linux Centric Design & Deployment
- Business Continuity Services
- Virtualization, Storage Design & Deployment
- CMS Design & Deployment
Remote Infrastructure Management
High Performance Computing.

Benefits of going for IMS with Prologix:

Save up to $20,000 per person per annum
Improved focus on core business
Gain access to world-class capabilities
Internal resources to work on projects and capital
Access to skilled & certified resources
Shared risk with SLA driven Managed Services model
Transform 8 x 5 support to 24 x 7 x 365 support with natural time advantage
Leverage partnerships with leading OEMs
Ability to implement all enterprise class products
Continuous improvement with Root Cause Analysis & trending for critical calls

Prologix will ensure smooth transition of the client to IMS stage through appropriate phases of planning, acquiring, transition and operation.

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