A full-scale NOC, either remote or onsite, complete with comprehensive SLAs help the client. Prologix handles end-to-end monitoring, troubleshooting, and daily management of the company’s network & IT operations.

 

This consolidation of Network and Security Operations under a single umbrella resulting in SNOC (Security Network Operations Center) is called as ‘Prologix Center of Excellence’.

 

 The Prologix Center of Excellence includes QoS based on TL 9000, custom network monitoring software, certified network engineers, NOC operators and system administrators, a comprehensive portfolio of modern technologies and solutions, continuous engagements with leading solution providers and information security labs as partners apart from 24/7 support. Aligned with the ITIL framework; Prologix’s portfolio includes Pro-active Monitoring and Incident Management, Problem-Change and Configuration Management, Asset Management, Availability Management, Consulting on Design, Capacity Planning, Implementation of best practices for Process and Operations, Audits, Implementation and Migration Support.

 

1. 24x7x365 Monitoring
2. Problem Detection, Resolution and Notification
3. Performance Management
4. Network Optimization
5. Software Maintenance Upgrades
6. Configuration Backups
7. Trouble Tickets, Status, Performance & Utilization Reports are all available via the Internet

• Systems
• Applications
• Databases
• Virtualization
• Unified Communications
• Transactional

• Temperature Sensors
• Surveillance Systems
• Access Control Systems
• Generators
• Chillers and Freezers