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OSS/BSS are critical for Service Providers to run their day-to-day operations.  OSS applications allow operations and IT staff to manage the operational processes with regards to network and services along with service quality monitoring, network and server performance, logical and physical resources management and provisioning.
BSS applications are used by operations, customer care, and other functional streams to run business operations. They focus on functions like billing, rating, sales management, customer-service management and customer databases.
In totality, OSS and BSS applications allow the Service Providers to manage their networks, business, as well as customer relations.  They also play an important role in Service Delivery Environment (SDE), enabling service providers to deploy advanced IMS (IP-based Multimedia Services), IPTV and Web services to their customers. 

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Prologix Comserve JLT ( Head office )
Office# 1602 | Y Cluster | Swiss Tower
Jumeirah Lake Towers (JLT), Dubai, UAE | P.O Box: 71790
Call: +971 4 3832999
Fax: +971 4 3683039