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Credit Management & Revenue Collection

Home IT Solutions Telecom Solutions Credit Management & Revenue Collection
Credit Management & Revenue Collection

Credit Management & Revenue Collection
For a Service Provider, it is very important that they fine tune their existing credit risk and revenue collections processes in order to grow the customer base and maximize revenues. They need a robust approach to manage credit risk and collections processes.
 
The Credit Management & Revenue Collection system addresses Operators’ goal to increase customer acquisition in the face of tougher credit checking procedures.  It must also address concerns regarding debt collection whilst suffering from budget constraints and a tighter squeeze on margins. The system must be able to balance aggressive collection procedures with good customer experience and must be quick and efficient.
 
Actions that can be automated by the system include:
  1. Letter dispatch
  2. Email dispatch
  3. Calling
  4. SMS
  5. Automated Voice Messages
  6. Interact with external collections agencies




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